๐๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐ ๐ฎ๐ฟ๐ฒ ๐ฎ๐น๐๐ฎ๐๐ ๐ฟ๐ฒ๐ฎ๐ฑ๐ ๐๐ผ ๐ฎ๐ฐ๐ฐ๐ผ๐บ๐บ๐ผ๐ฑ๐ฎ๐๐ฒ ๐ฐ๐ต๐ฎ๐ป๐ด๐ฒ โ

We often focus on the outcomes of innovation, in whatever form it takes in a business. The obvious is the release of technologyโฆwow this is easier now, more visible, effective, etc. Applause breaks out for the people responsible for the technology itself. The same idea applies if the innovation changes how a service is delivered, […]